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E-mails and more comments from the participants. "Dear Kathy, I was in your workshop this AM and wanted to let you know I have been skimming over your book. I love it." - "I had a chance to call my 84 y.o. Mom and tell her a bit about what I had learned today. She was touched that you advocated for the elders. I plan on talking with her in a different way from now on, thanks to your insights. - Rochelle."